In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 2025 - 17:00 PDT
Jul 11, 2025 - 17:00 PDT
Scheduled - We will be conducting a rolling database optimization impacting V2-related components in the EU region. This scheduled maintenance is expected to have very low impact, but users may experience intermittent 50X errors and occasional delays in webhook processing at certain times during the maintenance window.
Start Time:
2025-07-12 00:00 UTC
End Time:
2025-07-14 04:00 UTC
We will be closely monitoring our systems throughout the maintenance period.
If you have any questions or concerns, please contact our support team at support@nylas.com.
Thank you for your understanding.
Jul 11, 2025 17:00 - Jul 13, 2025 21:00 PDT
Start Time:
2025-07-12 00:00 UTC
End Time:
2025-07-14 04:00 UTC
We will be closely monitoring our systems throughout the maintenance period.
If you have any questions or concerns, please contact our support team at support@nylas.com.
Thank you for your understanding.
Jul 11, 2025 17:00 - Jul 13, 2025 21:00 PDT
Monitoring - Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
Oct 01, 2024 - 13:09 PDT
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
Oct 01, 2024 - 13:09 PDT
About This Site
Seeing issues that aren't reflected on this page? Contact us at support@nylas.com
Nylas Application Services
Under Maintenance
API
?
Under Maintenance
Dashboard
?
Under Maintenance
Scheduler
?
Under Maintenance
Sync Engine
?
Under Maintenance
Sync Status
?
Under Maintenance
Webhooks
?
Under Maintenance
Developer Console
?
Under Maintenance
Streams
Under Maintenance
3rd Party Providers
Operational
Microsoft 365
?
Operational
Google
?
Operational
Yahoo!
?
Operational
Outlook.com
?
Operational
iCloud
?
Operational
Cloudflare
?
Operational
Mailgun
?
Operational
Subprocessors
Operational
* Subprocessor Change Notification
?
Operational
AWS
?
Operational
GCP
?
Operational
AssemblyAI
?
Operational
Atlassian Pty Ltd
?
Operational
Apollo
?
Operational
Cloudflare
?
Operational
Coralogix
?
Operational
DataGroomr
?
Operational
Datasiv
?
Operational
Discourse
?
Operational
Fastly
?
Operational
FiveTran
?
Operational
Gong.io
?
Operational
Google
?
Operational
Google
?
Operational
Gravitational (Teleport)
?
Operational
Honeycomb.io
?
Operational
Hubspot
?
Operational
Inflection.io
?
Operational
Ketch
?
Operational
Looker
?
Operational
Madkudu
?
Operational
Mailgun
?
Operational
Microsoft
?
Operational
New Relic
?
Operational
PandaDoc
?
Operational
PartnerPortal
?
Operational
PlayerZero
?
Operational
RB2B
?
Operational
Recurly Inc.
?
Operational
Rootly, Inc.
?
Operational
Salesforce
?
Operational
Salesloft
?
Operational
Slack
?
Operational
Strac
?
Operational
Stripe
?
Operational
Tropic
?
Operational
Twilio Segment
?
Operational
Vercel
?
Operational
Vitally
?
Operational
Whistic
?
Operational
Woopra
?
Operational
Zendesk
?
Operational
Zoom
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance