US - Emergency Maintenance: Kubernetes Platform Upgrade for Security and Performance

Scheduled Maintenance Report for Nylas

Completed

The scheduled maintenance has been completed.
Posted Jul 24, 2025 - 07:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2025 - 05:00 PDT

Scheduled

We will be performing an emergency maintenance operation to apply a critical update to our underlying infrastructure, as required by AWS. This update involves upgrading the Kubernetes version used in our Amazon EKS clusters to ensure continued support, security patching, and performance stability.

Impact:
We expect no disruption to services during this window. In the worst case, some users may experience slightly elevated error rates during brief moments of the upgrade process. These are transient and should resolve automatically or via a quick retry.

We are performing this update ahead of AWS’s scheduled automatic upgrade deadline to ensure we maintain control over the timing and minimize potential impact.

If you experience any unexpected issues, please contact our support team at support@nylas.com.

Thank you for your understanding.
Posted Jul 23, 2025 - 07:59 PDT
This scheduled maintenance affected: Nylas Application Services (API, Sync Engine, Webhooks).