US - API - Elevated rate of API calls timing out on multiple endpoints

Incident Report for Nylas

Resolved

This incident has been resolved.

Posted Jun 17, 2024 - 13:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2024 - 13:01 PDT

Update

Our Scheduler v2 product is also intermittently experiencing timeouts. We are continuing to work on a fix.

Posted Jun 17, 2024 - 12:38 PDT

Identified

We have received reports of API calls timing out on multiple endpoints like /events, /messages and /calendars. We have proceeded with reverting a deployment done earlier today and we are monitoring the results.

Posted Jun 17, 2024 - 12:31 PDT

This incident affected: Nylas Application Services (API, Scheduler).

Psst – give Nylas API v3 a try

US - API - Elevated rate of API calls timing out on multiple endpoints

Resolved

Monitoring

Update

Identified