US & EU: Elevated Errors for iCloud Accounts Due to Ongoing Apple Outage
Incident
Report for Nylas
Resolved
Apple has confirmed that all iCloud services are now operational following an outage earlier today that impacted several features from roughly 2:36 PM ET to 7:00 PM ET.
Our systems are stable, but transient 5XX errors may persist briefly as caches and connections fully recover. Users should experience a return to normal functionality, though signing out and back in can help resolve any lingering issues.
We are continuing to monitor the situation and will provide further updates if needed. For full incident details from Apple, see their System Status page. https://www.apple.com/support/systemstatus/
Our systems are stable, but transient 5XX errors may persist briefly as caches and connections fully recover. Users should experience a return to normal functionality, though signing out and back in can help resolve any lingering issues.
We are continuing to monitor the situation and will provide further updates if needed. For full incident details from Apple, see their System Status page. https://www.apple.com/support/systemstatus/
Identified
We are currently observing elevated error rates (5XX responses) when interacting with iCloud accounts via the Nylas API.
This issue is caused by an external outage affecting Apple services, and is impacting calendar, email, and contact operations for iCloud users.
Our systems remain stable and operational. We will continue to monitor the situation and provide updates as more information becomes available from Apple.
For the latest status from Apple, please refer to their System Status page. https://www.apple.com/support/systemstatus/
This issue is caused by an external outage affecting Apple services, and is impacting calendar, email, and contact operations for iCloud users.
Our systems remain stable and operational. We will continue to monitor the situation and provide updates as more information becomes available from Apple.
For the latest status from Apple, please refer to their System Status page. https://www.apple.com/support/systemstatus/
This incident affected: 3rd Party Providers (iCloud).