We haven't observed any further issues after monitoring. Therefore, we are closing this incident. If you have any questions or encounter any problems, please contact support.
Posted Jul 03, 2024 - 05:23 PDT
Monitoring
We have made a fix and we no longer see the delays. The delay was due to a backlog in our webhook queue, which has now been fixed. We will continue to monitor for further issues.
Posted Jul 03, 2024 - 03:58 PDT
Update
We are currently working on the fix. We'll get back with further updates.
Posted Jul 03, 2024 - 03:39 PDT
Identified
We have identified the source of the delays and we are working on rectifying that now.
Posted Jul 03, 2024 - 03:10 PDT
Update
We are currently investigating this incident. We'll get back with further updates.
Posted Jul 03, 2024 - 02:44 PDT
Investigating
We are investigating elevated sync delays in EU and US for new and updated objects.
Posted Jul 03, 2024 - 02:17 PDT
This incident affected: Nylas Application Services (Sync Engine).
