US - API - increase in 500 "Internal API errors" across all API endpoints

Incident Report for Nylas

Resolved

All API endpoints are working as expected now. We aren't seeing any more occurrences of the Internal Server Errors. We are marking this incident as resolved.

Posted Jun 10, 2024 - 04:27 PDT

Monitoring

We have identified and implemented a fix for this issue. The API services should now be functioning normally. We will continue to monitor the situation over the next hour.

Posted Jun 10, 2024 - 04:10 PDT

Identified

We have identified the issue and we are working on a fix right now. We'll post further updates shortly.

Posted Jun 10, 2024 - 03:34 PDT

Update

We are currently investigating this incident. We'll get back with further updates.

Posted Jun 10, 2024 - 03:04 PDT

Investigating

We are investigating "internal Server Errors" in US for all API endpoints. The error code response is 500.

Posted Jun 10, 2024 - 02:35 PDT