US - Elevated "406 Not Acceptable" Errors on /send Endpoint
Incident Report for Nylas
Resolved
At 7:45 AM PDT, we identified elevated "406 Not Acceptable" HTTP errors on our API service, primarily on our /send endpoint, starting at 4:45 AM PDT. The root cause was a misconfiguration of our Web Application Firewall settings. This setting was corrected at 8:30 AM PDT, and we resolved the incident at 8:45 AM PDT.

We sincerely apologize for the disruptions this may have caused. If you have any questions or concerns, please contact our support team (support@nylas.com).
Posted Aug 14, 2024 - 08:45 PDT
This incident affected: Nylas Application Services (API).
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